Delete your JobProof account
JobProof is run by Digisigns. This page explains how to delete your account and data.
Organisation owners
- Open JobProof and sign in.
- Go to Settings.
- Tap Delete account and all photos, then type DELETE to confirm.
This straight away deletes your organisation, every job and photo, every client link, and your team's sign-ins.
Team members
Ask your manager to remove you, which signs you out of every phone. To have your personal details erased as well, email us as shown below.
Ask us to delete your data
If you can't sign in, or you are a team member, email danish@digisigns.com from the email address on your account, or give the phone number you sign in with, and name your organisation. We will reply within 7 days and delete your data within 30 days.
Delete some data and keep your account
- A photo: open the job, tap the photo, then tap Delete. Photos on a finished job are protected, so reopen the job first.
- A whole job: owners and managers can edit the job and tap Delete job. This deletes the job and its photos, and its client link stops working.
The data is removed once the phone has synced. To have anything else deleted, email us as shown below.
What is kept
When an organisation is deleted, nothing is kept in the live service. Short-lived system logs and backups may hold traces for up to 30 days. If a team member asks to be erased but their employer's account stays open, finished jobs stay as the employer's work record with the person's name removed.